Pricing
Clear monthly prices, no lock-in
Every plan is billed monthly in Malaysian ringgit. Pick a plan for each product, or use the plan finder to see what your team would pay.
ORENCloud publishes plan prices in Malaysian ringgit, excluding applicable taxes, for four products: CloudOffice cloud PBX (flat monthly price per team size), Contact Centre (per agent per month), ORENdesk helpdesk and ITSM (flat monthly price, unlimited agents) and SIP trunking (per minute, with volume tiers). OMNI is priced by plan, from RM 275 a month for up to 5 users; Cosine and WithTeams are quoted. Prices checked October 2026.
Plans by product
CloudOffice
Cloud PBX
Cloud phone system with extensions, IVR, recording and the UC app. One flat monthly price per team size.
CloudOffice plans Solar RM 315 per month Galaxy RM 955 per month Clustermost popular RM 1,899 per month Universe RM 4,395 per month From RM 315 a month for about 20 users. About RM 9 per user per month applies to the Universe plan (about 500 users).
Contact Centre
Cloud contact centre
Inbound queues, or outbound and blended teams with predictive dialers. Priced per agent.
Contact Centre plans Gold RM 76 per agent per month Platinummost popular RM 255 per agent per month From RM 76 per agent per month.
ORENdesk
Helpdesk and IT service management
Email helpdesk and project management, or full IT service management. Unlimited agents.
ORENdesk plans Ticketing RM 199 per month ITSMmost popular RM 255 per month From RM 199 per month, with unlimited agents.
SIP Trunking
SIP trunks for your own PBX
Malaysian calling for your own PBX. Pay per minute, with lower rates at higher volumes.
SIP Trunking plans Electron RM 0.10 per minute nationwide Atommost popular RM 0.09 per minute nationwide Molecule RM 0.08 per minute nationwide From RM 0.10 per minute nationwide.
Find the plan that fits
Tell us how many people need a phone line, or how many agents work in your contact centre. The line routes to the plan that fits and shows what you would pay each month.
Find your plan
Ask for this planRates, numbers and other products
Calls between ORENCloud users are free. Other calls are billed per minute, and you can choose your business number online.
Call rates
Per-minute rates to Malaysian and international fixed and mobile numbers, with a cost estimator.
Available numbers
Pick a Malaysian business number by area code, including premium numbers.
OMNI
Omnichannel inbox including WhatsApp: priced by plan, from RM 275 a month for up to 5 users, with every inbox included. Meta charges WhatsApp messages separately. See OMNI pricing.
WithTeams
Microsoft Teams calling: quote. The price depends on your users, numbers and features. See what makes up the cost.
Cosine
The AI chatbot is quoted for your use case. Ask for a quote.
ORENCloud UC app
The desktop and mobile softphone is free with ORENCloud phone and contact centre plans. About the app.
Setup, support and customisation
Setup, customisation and round-the-clock support are available as premium services and are billed separately from the listed prices.
Not sure which plan you need?
Tell us how your team handles calls and messages today. We will recommend a setup and price it for you.