Start Your Digital Communications
In The Cloud

Start Your Digital Communications
In The Cloud

We specialise in assisting businesses in embracing the power of cloud communications to achieve greater agility, resilience, and modernisation. Our services encompass a wide range of options, from basic telephony to complex contact centres, unified communications, and even custom voice solutions on private, hybrid clouds and even on premise.
We specialise in assisting businesses in embracing the power of cloud communications to achieve greater agility, resilience, and modernisation. Our services encompass a wide range of options, from basic telephony to complex contact centres, unified communications, and even custom voice solutions on private, hybrid clouds and even on premise.
 

CloudOffice

Your Office, Anywhere

Cloud Office is a modern phone system that uses the internet to provide a flexible, reliable, and cost-effective solution for businesses. It offers advanced features, such as call forwarding and voicemail, and can easily scale to meet changing needs. By using Cloud Office, businesses can improve efficiency, productivity, and cost savings while enhancing communication for employees and customers.

Cloud Contact Centre

Inbound, Outbound and Blended Contact Centres

Cloud Contact Centre for voice is a powerful solution that allows businesses to provide exceptional customer service through voice channels. With Cloud Contact Centre, businesses can handle a large volume of inbound and outbound calls with ease, while reducing wait times and improving call quality. It also offers advanced features, such as call recording, agent coaching, and real-time analytics, to ensure agents are providing the best possible customer experience. 

ORENdesk

Helpdesk System With Advanced Features

ORENdesk is a highly efficient solution for businesses looking to manage and resolve customer inquiries and issues. With this system, businesses can easily track and manage customer support tickets across multiple channels, including email, chat, and social media. It also offers advanced features, such as automated ticket routing, custom workflows, and real-time reporting, to improve efficiency and customer satisfaction. 

WithTeams

Make And Receive PSTN calls On Microsoft Teams

By integrating WithTeams, you can enhance your Microsoft Teams experience and transform it into a complete unified communications platform that offers seamless inbound and outbound mobile and landline calling capabilities, while leveraging ORENCloud’s CloudOffice and Cloud Contact Center to extend Teams into a comprehensive telephone extension and contact center endpoint.

OMNI

Chats & Customer Engagement

With OMNI, you can streamline your customer support by consolidating various chat channels into a single platform, allowing for efficient management by either an individual or a team of agents. Additionally, OMNI empowers customers to select their preferred communication channels, enhancing their experience and ultimately leading to improved satisfaction.

SIP Trunks

Reduce Cost on your Bills and Get Global Virtual Numbers

Integrating with our Tier 1 quality cost-saving calling facilities through SIP Trunk enables you to maintain your corporate number while benefiting from our advanced calling features and cutting-edge technology. With our SIP Trunk solution, you can seamlessly connect with our network and enjoy cost-effective and reliable communication services without having to change your existing phone number.

A Delightful Start

No Obligations, No Contracts

We offer flexible payment and commitment options to suit your needs. Whether you prefer the convenience of a monthly plan or the value of a yearly plan, our solutions are designed to be elastic and adaptable to your unique situation.

Modern Web Tools To Manage

Our solutions can be conveniently accessed through web pages designed for both administrators and users. This means that many of your operations can be efficiently performed using just a web browser, including those on your phone.

Affordable and Full Featured

To ensure competitiveness, customisation, and security, we rely on a range of enterprise-grade open-source software solutions. By doing so, we are able to offer cost savings to our users.

Proven Support Track Record

As avid users of various products and services ourselves, we fully appreciate the importance of quality after-sales support. That's why we have dedicated our top resources and highest level of commitment to providing outstanding customer support.

Trusted By Top Brands

We are proud to have earned the trust of some of the world’s most beloved brands and to have had the opportunity to continue serving them. Our commitment to delivering innovative solutions, exceptional service, and measurable results has allowed us to build lasting relationships with our clients, who rely on us to help them achieve their business objectives. We are grateful for the privilege to work with such esteemed brands and remain dedicated to providing them with the highest level of service possible.

"ORENcloud connectivity has proven to be reliable for our call centre business. Their subscription plans and system are also very flexible and allow us to scale up or down easily according to our business needs"
Au-Yong
Head of Contact Centre, Customer Connect (Malaysia) Sdn. Bhd.
"We started with 8 agents and redirected some of our numbers over to Orencloud’s contact center suite called Gold Package. Not only is it extremely affordable, the quality of calls and support lived up to our expectations. We quickly realised this is now the new norm, the way forward for this business activity within our staff and expanded the use to more than double ever since. We continue to use Orencloud’s services even up to this date. Work from anywhere is now part of our work culture and we believe we will continue it."
Spokesperson
Malaysian Retirement Fund
"We developed a great partnership with ORENcloud and their dedication to our GSD telephony system is evident in all aspect of the solution. I highly appreciate their attention and after sales support in bringing our voice support platform online in such a short lead time since we had to begin working remotely due to the pandemic situation and their system has functioned as an enabler to help us sustain 24x7x365 obligation to our customers and our company."
Amalan Francis
Regional IT Manager, Jotun Paints Asia Pacific