AI Ready Business Communication✨
Digital Starts Here
AI Ready Business Communication
Digital Starts Here
ORENCloud empowers businesses in Malaysia, Singapore, Thailand, and Indonesia with robust, cost-effective cloud communications.
ORENCloud is trusted by banks, telcos, government agencies, conglomerates, startups, leading BPOs, NGOs, places of worship and hospitality industries.
At ORENCloud, we offer cost-effective cloud communication solutions that cater to the needs of businesses in Malaysia, Singapore, Thailand and Indonesia. Our comprehensive suite of products includes cloud PBX telephony, helpdesk, omni channel messaging with chatbots, SIP trunking and with option to host it in your own cloud or in your office.
CloudOffice
Cloud PBX Designed For Simplicity
CloudOffice: Flexible and cost-effective cloud telephony system in the cloud with advanced features like call conferencing and advanced visual IVR. Improve communication and productivity for your business. Enable AI voice with full conversation in multiple languages including English, Malay, Chinese, Tamil and others.
CloudOffice: Flexible and cost-effective cloud telephony system in the cloud with advanced features like call conferencing and advanced visual IVR.
Cloud Contact Centre
Inbound, Outbound or Blended Campaigns
Trusted by 4/5 top global BPOs, ORENCloud’s delivers exceptional customer service through voice channels. Get powerful AI enabled analytics with our new AI Business Dashboard.
Cloud Contact Centre: Exceptional customer service through voice channels. Handle large call volumes, reduce wait times, and improve call quality. Advanced features like call recording and real-time analytics included. Trusted call center software in Malaysia. Get powerful AI enabled analytics with our new AI Business Dashboard.
ORENdesk
Next-Gen IT Helpdesk & Service Management
ORENdesk streamlines IT management—track assets, handle support tickets, and manage users and workflows in one unified platform.
ORENdesk: Efficient customer inquiry management. Track support tickets across multiple channels like email, chat, and social media.
WithTeams
Telephone Integration For Microsoft Teams
WithTeams: Integrate with Microsoft Teams for complete unified communications. Inbound/outbound mobile/landline calls with ORENCloud’s calling plans.
WithTeams seamlessly integrate Microsoft Teams for unified communications, enabling inbound and outbound calls to mobiles and landlines with ORENCloud’s calling plans.
OMNI
Unified Customer Conversations on One Platform
OMNI: Streamline customer support. Consolidate chat channels into one platform, enable efficient management by a team of agents. Empower customers to choose preferred communication channels for improved satisfaction. OMNI now fully supports the FREE WhatsApp Cloud API for WhatsApp messaging through OMNI. OMNI supports Generative AI through GPT4 from OpenAI
OMNI brings all your customer chats—WhatsApp, web, and more—into one platform for efficient team support. Empower customers with channel choice, boost satisfaction, and enjoy built-in ChatGPT-powered Cosine chatbot. Now includes free WhatsApp Cloud API integration.
Cosine
Delightful AI and Guided Chatbots
OMNI: Streamline customer support. Consolidate chat channels into one platform, enable efficient management by a team of agents. Empower customers to choose preferred communication channels for improved satisfaction. OMNI now fully supports the FREE WhatsApp Cloud API for WhatsApp messaging through OMNI. OMNI supports Generative AI through GPT4 from OpenAI
Cosine is our broad brand of AI-powered solutions using cloud or local LLM models for voice, chat and co-pilot contact centre agent assistance. Integrate into RAGs or certified MCPs.
Start Worry-Free
No Obligations, No Contracts
Flexible payment and commitment options. Monthly and yearly plans. Elastic and adaptable solutions.
Modern Web Tools To Manage
Conveniently access solutions via web pages for admins and users. Efficiently operate using just a web browser, including on your phone.
Affordable and Full Featured
Competitive, customised, and secure solutions with enterprise-grade open-source software. Cost savings guaranteed.
Proven Support Track Record
Quality after-sales support is essential, and we understand. Our top resources and highest level of commitment ensure outstanding customer support.
You're With Good Company
World-renowned brands trust us for innovative solutions and exceptional service. Lasting relationships with our clients prove our commitment to providing the highest level of service.
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