ORENdesk
Plans and Pricing
Choose the perfect plan for your helpdesk team effortlessly with ORENdesk.
Our plans are designed to meet your business needs and offer enterprise-grade features. All instances are air-gapped, meaning you do not share any of your instances with others, its designed, customised and serves only you.
Desk CX
HelpdeskUnlimited users
Email Based Helpdesk
Project Management Suite
Reporting & Dashboards
Own namespace: company.orendesk.com
Air Gapped Instances
Zero Trust Security by Cloudflare
Private Remote Desktop With RustDesk
Centralized shared email inbox for support and collaboration
Ticket creation and management via email
Financial module for managing budgets, expenses, and invoices
Track financial transactions linked to tickets or projects
Simple reporting on financial status and email volumes
User and role management for email/finance workflows
Integration with basic GLPI user management
Secure, permission-based access for financial data
Lightweight, focused UI for quick adoption
Email notifications and alerts
Exportable financial reports (CSV/PDF)
Easy upgrade path to full ORENdesk suite if needed
Desk Plus
Helpdesk + ITSMUp to 1000 assets* and unlimited users
All In Desk CX, plus
IT Service Management
Financial Management
Custom Workflow Design
Wazuh XDR Integration**
Action1 Patch Management Integration**
API Enabled
Unified asset management for hardware, software, and contracts
Advanced helpdesk and ticketing system with SLA management
Automated inventory discovery and tracking
Integrated knowledge base for support documentation
Project management tools for IT initiatives
Workflow automation for approvals, maintenance, and recurring tasks
CMDB (Configuration Management Database) to map IT relationships
Role-based access controls and detailed audit trails
Custom fields, forms, and dashboards for tailored processes
Multi-entity (multi-company/business unit) support
Built-in reporting and analytics dashboards
REST API for integration with third-party tools
Plugin ecosystem for features like remote control, chat, surveys, backup, etc.
Mobile-friendly, modern user interface
Integrated notifications and alerts (email, SMS, push)
Asset lifecycle management: procurement, warranty, retirement
Support for LDAP/Active Directory integration
Secure and GDPR-compliant platform
Regular updates and open-source community support
Setup, Support and Customisation
Setup, customisation, and round-the-clock support are available as premium services and are billed separately from the listed prices.
.
