ORENdesk

All-in-one
Helpdesk System
in the Cloud

Elevate your customer experience with our most affordable, complete suite of helpdesk system in the cloud.

All-in-one
Helpdesk System
in the Cloud

Elevate your customer experience with our most affordable, complete suite of helpdesk system in the cloud.

Web-based accessibility

Accessible from anywhere as long as internet connection is available.

Customisable Experience

Setup colours, dashboards, logos based on your corporate identity

Omnichannels

Manage your clients communication from multiple channels such as whatsapp, twitter, facebook, chat, emails, and web call.

Detailed Features

Activities are auditable and you will be allowed to browse through your historical activities.

The changes take effect immediately and it helps to prevent double work.

We have ready API for telephony system / call center system integration.

Allow customisation to personalise the interface with own corporate identity.

Agents can easily create individual fields according to needs.

Customer requests can be attended to immediately via our chat.

Help you to identify and manage communication from VIP customers.

Gives real time overview of critical support information.

Integrable with telephone, Facebook, Twitter, chat and emails.

Clients can track progress of their own submitted tickets.

A module to provide the reports you needed. Reports are customisable.

Tickets can be escalated to the next level or agent based on the response time.

Multiple teams can have their own private access.

Starting from

RM 25
90
/ Month
  •  

Complete Features.
Affordable Prices.