Privacy Policy

1. Introduction

ORENCloud Sdn Bhd (“ORENCloud,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our products and services (collectively, the “Services”). By using our Services, you consent to the collection, use, and disclosure of your personal information as described herein.

2. Information We Collect

We may collect personal information from you when you use our Services, such as your name, email address, phone number, billing information, and other contact or demographic information. We may also collect information about your use of our Services, such as your IP address, device type, browser type, and operating system.

3. How We Use Your Information

We use your personal information to provide and improve our Services, to communicate with you about our Services, to process your payments, and to respond to your inquiries and support requests. We may also use your information to personalize your experience, to send you marketing and promotional materials, and to comply with legal obligations.

4. How We Share Your Information

We may share your personal information with our service providers and partners who assist us in providing our Services, such as payment processors, hosting providers, and marketing and analytics providers. We may also share your information as required by law or to protect our rights and property.

5. Data Security

We use reasonable and appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your personal information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely dispose of it or anonymize it.

7. Your Rights

You have the right to access, correct, or delete your personal information that we hold, subject to certain exceptions and limitations. You also have the right to object to or restrict our processing of your personal information in certain circumstances. To exercise your rights, please contact us using the contact information provided below.

8. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting of the revised Privacy Policy on our website. Your continued use of our Services after the posting of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data privacy practices, please contact us at [email protected].