Pricing Packages
For Everyone
Entry
RM
25
90
/ agent / month - 10 MB Attachments Limit
- 10 GB Total Storage
- Monthly Backup
- Email Support
- Ticket History
- SSL Encryption
- Agent Dashboard
- Text Highlighting
- Full-text Search
- Time Accounting
- Team Tagging
- VIP Features
- Responsive Design
Advanced
RM
69
90
/ agent / month - 25 MB Attachments Limit
- 25 GB Total Storage
- Weekly Backup
- Includes Features from Entry Package
- Multichannel
- Telegram, SMS, Twitter
- Service Level Agreements
- Individual Roles
- Reporting
- Ticket Escalation
Premium
RM
109
90
/ agent / month - 50 MB Attachments Limit
- 50 GB Total Storage
- Daily Backup
- Includes Features from Advanced Package
- Multichannel
- Telegram, Facebook, Twitter, Google, MS Teams, SMS, WhatsApp, WebChat
- Branding
- Customisable Fields
- Knowledge Base
- Contact Center Integration
- Network Monitoring System Integration