Pricing Packages

For Everyone

Entry
RM 25
90
/ agent / month
  •  
  • 10 MB Attachments Limit
  • 10 GB Total Storage
  • Monthly Backup
  • Email Support
  • Ticket History
  • SSL Encryption
  • Agent Dashboard
  • Text Highlighting
  • Full-text Search
  • Time Accounting
  • Team Tagging
  • VIP Features
  • Responsive Design
Advanced
RM 69
90
/ agent / month
  •  
  • 25 MB Attachments Limit
  • 25 GB Total Storage
  • Weekly Backup
  • Includes Features from Entry Package
  •  Multichannel
    • Telegram, SMS, Twitter
  • Service Level Agreements
  • Individual Roles
  • Reporting
  • Ticket Escalation
Premium
RM 109
90
/ agent / month
  •  
  • 50 MB Attachments Limit
  • 50 GB Total Storage
  • Daily Backup
  • Includes Features from Advanced Package
  •  Multichannel
    • Telegram, Facebook, Twitter, Google, MS Teams, SMS, WhatsApp, WebChat
  • Branding
  • Customisable Fields
  • Knowledge Base
  • Contact Center Integration
  • Network Monitoring System Integration