Call Center Software Malaysia

At ORENCloud, we offer cost-effective cloud communication call center software that cater to the needs of businesses in Malaysia, Singapore, Thailand and Indonesia. Our comprehensive suite of products includes cloud PBX telephony, helpdesk, omni channel messaging with chatbots, SIP trunking and with option to host it in your own cloud or in your office.

Malaysia Digital Economy Corporation | MDEC

MDeC SME Grant up to MYR5,000 is claimable with ORENCloud’s products and services. Inquire within. 

Trusted By Top Brands

World-renowned brands trust us for innovative solutions and exceptional service. Lasting relationships with our clients prove our commitment to providing the highest level of service.

Our Products


Your Office Phone Anywhere

CloudOffice: Flexible and cost-effective phone system in the cloud with advanced features like call conferencing and advanced visual IVR. Improve communication and productivity for your business.

Cloud Contact Centre

In, Out And Blended

Cloud Contact Centre: Exceptional customer service through voice channels. Handle large call volumes, reduce wait times, and improve call quality. Advanced features like call recording and real-time analytics included. Trusted call center software in Malaysia


Cloud Helpdesk And Ticketing

ORENdesk: Efficient customer inquiry management. Track support tickets across multiple channels like email, chat, and social media. 


Phone Enable Microsoft Teams

WithTeams: Integrate with Microsoft Teams for complete unified communications. Inbound/outbound mobile/landline calls with ORENCloud’s calling plans.


Chats & Bots Customer Experience

OMNI: Streamline customer support. Consolidate chat channels into one platform, enable efficient management by a team of agents. Empower customers to choose preferred communication channels for improved satisfaction.

SIP Trunking

Cost Savings and Expand Reach

SIP Trunking: Integrate with our Tier 1 grade cost-saving calling facilities . Maintain your corporate number, connect with our network and have global numbers, including landline, mobile and toll-free numbers.

Start Worry-Free

No Obligations, No Contracts

Flexible payment and commitment options. Monthly and yearly plans. Elastic and adaptable solutions.

Modern Web Tools To Manage

Conveniently access solutions via web pages for admins and users. Efficiently operate using just a web browser, including on your phone.

Affordable and Full Featured

Competitive, customised, and secure solutions with enterprise-grade open-source software. Cost savings guaranteed.

Proven Support Track Record

Quality after-sales support is essential, and we understand. Our top resources and highest level of commitment ensure outstanding customer support.

Contact Our Team

We’d love to hear from you. Send us a message below and we’ll respond as soon as possible.

Speech to text-pana

Alternatively, you can also contact sales at +60327242500 or OMNI WhatsApp.

For security incidents or  technical support, email to our ORENdesk. [email protected]