Unlock GDPM Funding with ORENCloud’s Cloud Communication Solutions

Discover how your MSME can tap into BSN’s Geran Digital PMKSMadani (GDPM) — a government‑funded, 50% matching grant up to RM5,000 — to digitalise with certified ORENCloud solutions including cloud telephony, omni‑channel messaging, AI chatbot, contact centre, Teams PSTN, and helpdesk ITSM. A step‑by‑step guide from eligibility to deployment — digital transformation made easy!

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ORENCloud Is Now an Official Meta Tech Provider — Launches FREE WhatsApp Business API Self-Onboarding!

Big news! ORENCloud is officially a Meta Tech Provider, and we’re offering zero-cost onboarding for the WhatsApp Business API. Launch your WhatsApp messaging in just minutes—with no technical hassle or recurring fees.

ORENCloud Is Now an Official Meta Tech Provider — Launches FREE WhatsApp Business API Self-Onboarding! Read More »

AI, AI Co-Pilot, case_study_omni, OMNI, WhatsApp Cloud API

Salesforce Integration With Vicidial/Asterisk/FreeSWITCH systems

In today’s fast-paced service landscape, call centers need more than just voice handling—they need smart, integrated solutions. This blog explores how combining Salesforce CRM with Vicidial’s CTI system transforms traditional call centers into powerful, streamlined service hubs. From click-to-dial to real-time case creation, discover why this integration is a game-changer for customer support in 2025.

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SalesForce

Co-Pilot Agent-Assist Explained (with Demo)

ORENCloud Co-Pilot Agent-Assist v1.0 is a lightweight, browser-based AI tool that listens in on calls and helps agents respond faster. Compatible with any WebRTC endpoint, it brings instant transcription, real-time suggestions, and context-aware insights into every campaign.

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Agentic AI, AI Co-Pilot, Cloud Contact Centre, cosine 🇲🇾

The Shocking Truth: How a Landline Number Instantly Transforms Your Business Credibility

In today’s hyper-mobile market, displaying an ORENCloud landline number instantly conveys corporate strength, permanence and trust—especially to prospects who haven’t met you. Our dedicated fixed-line infrastructure under strict MCMC regulation minimizes fraud risks and ensures consistent call quality. By pairing a local or toll-free prefix with enterprise-grade support and SLAs, ORENCloud landlines project the professionalism that mobile-only contacts simply can’t match.

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CloudOffice, ORENCloud

Integrating Orencloud’s Hosted Platinum Call Center with Salesforce CTI

Discover how integrating Orencloud’s Hosted Platinum call center with Salesforce CTI revolutionizes customer interactions and boosts business efficiency. Learn about the standout features, key benefits, and why Orencloud is the premier choice for Salesforce CTI.

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Cloud Contact Centre, ORENCloud, SalesForce

Deep Research Is A Game Changer For Businesses

In today’s fast-paced environment, OpenAI’s Deep Research capability is transforming how organizations conduct multi-step research, offering rapid, comprehensive insights. From market and product research to academic studies and personal planning, this tool helps businesses streamline processes, save time, and make data-driven decisions efficiently.

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