AI

Vocalis: Malaysia’s Next-Generation AI Voice Platform

Vocalis is a next-generation AI voice platform proudly developed in Malaysia, combining real-time speech intelligence, native Malay language support, and full on-premise deployment. Designed for contact centers, enterprises, and government agencies that demand local control, PDPA compliance, and human-sounding AI voice automation.

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Agentic AI, AI, AI Co-Pilot, vocalis

AI Knowledge Base Malaysia: Locally Deployed, Globally Trusted

In a world drowning in data, Malaysia’s businesses need clarity, not chaos. iKB brings you an AI Knowledge Base built for Malaysia deployed locally, fully compliant, and smart enough to understand your documents, answer questions naturally, and cite every source it uses.

AI Knowledge Base Malaysia: Locally Deployed, Globally Trusted Read More »

Agentic AI, AI, AI Co-Pilot, Chatbots, ChatGPT, iKB

OMNI Integra — A New Era in Business Chat Workflow Intelligence

OMNI’s native integration with OMNI Integra enables businesses to orchestrate AI-powered workflows from support routing and RAG chatbots to lead scoring, ticket tagging, and multi-modal file processing—solving complex integration challenges with ease.

OMNI Integra — A New Era in Business Chat Workflow Intelligence Read More »

AI, AI Co-Pilot, case_study_omni, OMNI

ORENCloud Is Now an Official Meta Tech Provider — Launches FREE WhatsApp Business API Self-Onboarding!

Big news! ORENCloud is officially a Meta Tech Provider, and we’re offering zero-cost onboarding for the WhatsApp Business API. Launch your WhatsApp messaging in just minutes—with no technical hassle or recurring fees.

ORENCloud Is Now an Official Meta Tech Provider — Launches FREE WhatsApp Business API Self-Onboarding! Read More »

AI, AI Co-Pilot, case_study_omni, OMNI, WhatsApp Cloud API

How OpenAI’s Computer-Using Agent Can Help Malaysians in Business and Daily Life

OpenAI’s Computer-Using Agent is an AI-powered assistant designed to simplify tasks on your computer, from automating repetitive work to helping with daily chores. For Malaysian businesses, it’s a game-changer, offering cost efficiency, better customer service, and data-driven insights. In daily life, it can assist with online tasks, education, and remote work, making technology more accessible for everyone. Discover how this innovative tool can transform the way Malaysians work and live.

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Agentic AI, AI, ORENCloud

A Comprehensive Exploration of Key Concepts in Modern AI and NLP – ORENCloud Malaysia

In this comprehensive exploration of modern AI and NLP, we cover the essential concepts transforming the field. Discover how Transformer-based architectures revolutionize natural language understanding, why chunking and indexing improve data handling, and how parameter-efficient fine-tuning techniques like LoRA enable large models to adapt with fewer resources. We also delve into retrieval-augmented generation (RAG) for better factual accuracy, vector databases for semantic search at scale, and the promise and challenges of Artificial General Intelligence.

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AI, cosine 🇲🇾, LLM

We are looking forward to bring you more value by leveraging AI in 2025 – Here’s our Q1 Outlook

In 2025, ORENCloud revolutionizes customer interactions with AI-powered tools like real-time call analysis, post-call insights, AI-driven engagement, and dynamic IVR systems. Explore how these innovations elevate customer experience and productivity.

We are looking forward to bring you more value by leveraging AI in 2025 – Here’s our Q1 Outlook Read More »

AI, Chatbots, ChatGPT, Cloud Contact Centre, cosine 🇲🇾, OMNI, ORENCloud

Want to have ChatGPT’s 1-800-CHATGPT (1-800-242-8478) for your own establishments too? Here’s how..

Explore how ORENCloud’s OMNI platform uses AI-powered ChatGPT integration to enhance customer engagement across platforms like WhatsApp. Test OMNI’s features at +60 3-8689 2802 and see how AI can transform your business.

Want to have ChatGPT’s 1-800-CHATGPT (1-800-242-8478) for your own establishments too? Here’s how.. Read More »

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AI, ChatGPT, CloudOffice

Cosine – AI Conversational bot that’s so good that it even surprised us!

Cosine by ORENCloud Sdn Bhd is a revolutionary intelligent chatbot designed to enhance communication and customer service across various platforms. Seamlessly integrating with ORENCloud’s OMNI and other chat services like WhatsApp, Telegram, and Facebook Messenger, Cosine offers unparalleled versatility. Powered by advanced AI technologies such as OpenAI’s language models and FAISS for efficient similarity searches, Cosine delivers accurate and swift responses. Leveraging Redis for rapid embedding retrieval ensures low-latency interactions, making it ideal for businesses of all sizes. Key features include multi-platform integration, customizable configurations, intelligent content moderation, scalable performance, and robust data security measures. Whether you’re looking to streamline customer support or engage users more effectively, Cosine provides a flexible and reliable solution tailored to meet diverse business needs.

Cosine – AI Conversational bot that’s so good that it even surprised us! Read More »

Cosine - Natural Conversational Helper Bot
AI, cosine 🇲🇾, OMNI, ORENCloud