Discover how integrating ChatGPT with ORENCloud’s Cloud Contact Centre can revolutionise the contact center industry by automating and enhancing customer service operations, leading to improved customer experiences and business success.
Revolutionising Contact Centres with AI Language Models Read More »
The article explores the environmental impact of using cloud communication technology, such as ORENCloud and its softphone, ORENCloud UC. The article highlights the benefits of cloud communication technology, such as reducing energy consumption, e-waste, paper waste, and commuting. By adopting cloud communication technology, businesses can reduce their environmental footprint while improving their operational efficiency and reducing costs. The article emphasises the importance of sustainable practices and how businesses can position themselves for success in the future.
Environmental Impact Benefits When Using Cloud Telephony In Malaysia Read More »
This article discusses how our company assisted a prestigious golf club in Malaysia to overcome telephony system disruptions caused by lightning storms. We outline the challenges faced by the customer, including a lack of scalability and limited support, and how our solution addressed these issues. By upgrading to a more robust and scalable system, migrating to a cloud-based solution, and providing comprehensive after-sales support, the club now has a resilient and scalable telephony system that can withstand inclement weather, ensuring uninterrupted communication and improved operational efficiency. Contact us for a free consultation on your telephony challenges.
Starlink, the satellite internet service provided by SpaceX, has the potential to revolutionize the way we connect to the internet. In this blog post, we explore how ORENCloud, a cloud telephony company, can leverage Starlink’s capabilities to provide reliable and cost-effective communication services. By installing Starlink satellite dishes at customer locations, ORENCloud can offer its cloud telephony services to businesses and individuals in even the most remote areas. Discover how Starlink and ORENCloud are pushing the boundaries of what is possible in the world of connectivity and communication.
Starlink and ORENCloud. Perfect relationship Read More »
In this blog post, we will compare Hosted PBX and VoIP PBX to help you understand the key differences between the two and make an informed decision for your business.
Hosted PBX vs VoIP PBX (On Premise) Read More »
Artikel ini membincangkan beberapa perkara yang perlu dipertimbangkan oleh organisasi yang mempertimbangkan untuk beralih daripada PRI ke MLS yang ditawarkan oleh Telekom Malaysia (TM). Suatu ketika nanti, peralihan ini perlu dilakukan kerana TM akan memulakan fasa pemodenan dan pengecilan penggunaan PRI secara berperingkat-peringkat.
Bertukar dari PRI kepada TM MLS – Apa yang anda perlu tahu Read More »
IP PBX (Internet Protocol Private Branch Exchange) adalah teknologi terkini dalam sistem komunikasi perniagaan yang mampu meningkatkan kecekapan, produktiviti dan pengurangan kos bagi organisasi-organisasi. Sebagai sebuah negara maju, Malaysia juga seharusnya mempertimbangkan penggunaan teknologi IP PBX oleh agensi kerajaan. Berikut adalah beberapa sebab mengapa agensi kerajaan Malaysia perlu beralih ke teknologi IP PBX: Meningkatkan Kecekapan
Kelebihan IP PBX bagi Agensi Kerajaan di Malaysia Read More »
In recent years, chatbots have become increasingly popular among businesses for their ability to provide quick and efficient customer service. Chatbots are automated systems that can interact with customers and answer their queries in real-time. These systems are designed to simulate human conversation and provide personalised responses. They can be programmed to understand and respond in multiple languages, which makes them ideal for use in multilingual countries like Malaysia.
Chatbots: A Boon for Multilingual Countries like Malaysia Read More »
Are you a business owner or manager looking for a reliable and cost-effective phone system in Malaysia? Look no further than ORENCloud’s CloudPBX, the best cloud PBX solution in Malaysia.
Introduction Communication is an integral part of any business. Without a reliable communication system, it is almost impossible to conduct business operations smoothly. Fortunately, the advancement in technology has revolutionised the way we communicate. One of the most innovative communication solutions available today is ORENCloud Cloud PBX. In this blog post, we will discuss the
ORENCloud CloudOffice: A Revolutionary Communication Solution Read More »
We provide cloud communication solutions including hosted telephony, voice solutions, helpdesk, omnichannel systems, and contact centres. Our technology and experienced professionals optimise your operations and deliver superior customer experiences. Join us to revolutionise your cloud communication journey.
