Hosted PBX, as its name suggests, is a PBX (Private Branch Exchange) being hosted by either the vendor or a third-party hosting provider. It is also commonly known as Virtual PBX. Using a hosted PBX in your organisation not only allows you to eliminate the installation cost but also reduces the operational and maintenance costs since your PBX will be hosted by the service provider.
This article discusses the various considerations an organization need to take when considering to move from PRI to MLS offered by Telekom Malaysia (TM). Sooner or later, this is required to be done as TM will start phasing out PRI in stages.
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